Inteliglobe USA's Network Operation Center (NOC) provides 24 by 7 support. Our NOC is located in Mexico City and provides support in English and Spanish. The NOC can be reached through our 1-800 number in the USA or through our local number in Mexico.

NOC (24 x 7 x 365)
Phone: +1 (877) 346 2983 Toll free from the USA +1 (305) 395 6270
E-Mail: noc@inteliglobe.net
In addition to live support 24 hours a day, Inteliglobe provides support via our trouble-ticket Web site, available online. Our help desk system allows you to track the status of submitted requests, post follow-up notes and correspond with help desk operators in a bulletin board fashion. The trouble-ticket Web site can be accessed at http://ttickets.inteliglobe.net. You will need a username and a password to be able to login and open or track a trouble ticket.

Our customers also have access to Inteliglobe's portal. The Inteliglobe Portal is a secure Web site for Inteliglobe partners and customers. If you are a current partner or customer you can utilize this Web site to obtain information about current services, updates, installation and user documentation, sales and marketing materials and much more.